Please fill, sign, and return the completed application for service with proof of ownership or a fully executed rental agreement.

 Application for Residential Service 

Applications can be submitted by -

Email: service@tdpud.org
Mail: 11570 Donner Pass Road, Truckee CA 96161
Office: 11570 Donner Pass Road (Mon - Fri, 8am - 5pm)

Please fill, sign, and return the completed application for service with proof of ownership or a fully executed rental agreement.

 Application for Commercial Service 

Applications can be submitted by -

Email: service@tdpud.org
Mail: 11570 Donner Pass Road, Truckee CA 96161
Office: 11570 Donner Pass Road (Mon - Fri, 8am - 5pm)

You may pay your monthly bill electronically with the Autopay Program. The easiest way to sign up is online. Click on My Account at the top right of the screen to register/sign in to your account and setup Autopay.

Alternatively, you can fill out the Autopay Agreement form below.

 Autopay Agreement Form

Complete this form if you are a homeowner renting your home to a renter, and you want service to automatically transfer back to you when the lease ends.

The Auto Transfer program allows homeowners to ensure that service is not disconnected when the renter moves out. Utilities will automatically transfer back to the homeowner on the date requested by the renter. The $60 transfer fee is waived for any homeowners enrolled in the program. The homeowner will be billed for usage from the transfer date forward.

Auto Transfer Form

Complete this form if you are a homeowner and agree to delegate certain rights to a third party so that they may act as an agent for your property.

 Property Management Authorization Form

A Truckee Donner Public Utility District representative will contact a friend or family member if we are unable to reach you regarding the disconnection of your service.

 Third Party Notification Form

Permits Truckee Donner Public Utility District account holders who are property owners to delegate certain rights to third parties who are agents for the property owner.

 Additional Agent Authorization Form

To submit a damage claim please download and complete the claim form found below. 

Please ensure you compile all of your supporting documentation before submitting a claim. Always save the originals of any paperwork you submit. 

We respond to all claims promptly and fairly and to make the process easy for you. We may review records, interview witnesses or employees and perform a technical evaluation while we review your claim. You can help the process move quickly by providing thorough and accurate information to support your claim.

Our goal is to reach a final decision within 30 business days. In some cases, more complex claims may require more time. We'll contact you with our decision when our review is complete.

You can submit your claim to us by mail, email, or in person.

 TDPUD Damage Claim Form

Mail to: 
Truckee Donner Public Utility District
Attn: Risk Management
11570 Donner Pass Road
Truckee, CA 96161

Email to:
claims@tdpud.org  

Drop off in person:
TDPUD Customer Service Center
11570 Donner Pass Road
Truckee, CA  96161

Check the status of your claim, call us at: (530) 582-3987

Complete this form if you are not satisfied with the service provided by the Truckee Donner Public Utility District.

Complaint Form

Fill out this form if you wish to pay for a non-radio equipped meter in lieu of receiving an AMI electric meter.

This program is limited to residential customers only. Net meter accounts and seasonal rentals are excluded from the program.

Electric AMI Meter Opt-Out Form